Burger King and Bureaucracy

Yesterday, Crispin Burke and a group of other defense bloggers were talking about the problem of oversized staffs and the challenges of bureaucracy. Now apparently the scourge has even infested Burger King. Burke walks into an on-base Burger King, and finds that even the process of procuring a grossly unhealthy pack of mad cow-disease ridden-beef has evolved into a bureaucratic hassle that might require several contractors to sort out. This document that Burke posted, written in the style of a FRAGO (fragmentary order) is simply hilarious:

BURGER KING IMPROVED CUSTOMER SERVICE

Purpose. To expedite customer service of [redacted] Burger King Eatery during lunch hours.

Task to Subordinate Units: See Coordinating Instructions.

Coordinating Instruction:


Please know what menu item or value meal number being purchased as soon as possible. 


Have money ready. 


Please have one person speak at a time.

Know what size value meal (if applicable).


Know what kind of drink you desire. 
Be courteous to eatery staff. 


The POC for this information is the restaurant manager, [redacted].

Of course, Burke might have even more reason to fear if the Burger-ordering process somehow became automized on a certain computer system.

Comments

[Laura Donovan]

This is hilarious. Maybe BK just gets too many customers, so the store needs more efficient methods of taking orders. Sounds as if it operates just as a busy soup kitchen would.

[A.E.]

I think everything is more hilarious when you put it through bureaucrtese.